Terms of Service

Effective from 10.09.2024

These General Terms and Conditions (hereinafter: GTC) contain the terms of use of the Skillbot Chatmaster/Chatbot cloud-based, artificial intelligence process-support software (hereinafter: Software) available on the https://skillbot.eu website (hereinafter: Website) and operated by Skillbot AI Ltd. (hereinafter: Service Provider), as well as the rights and obligations of the Service Provider and the user (hereinafter: User) using electronic commerce services related to the Software detailed in these GTC (hereinafter jointly referred to as: Service).
(Service Provider and User hereinafter jointly referred to: Parties). For the purposes of these GTC and the use of the Service, the person invited by the registered User shall also be considered as a User, to whom the provisions of the GTC shall apply with appropriate differences.

These GTC apply to the use of the Services. By marking the relevant check box on the Website or using the Software, the User accepts these GTC, therefore User shall study them before using the Software.

Service Provider details:

Company registration number: 01-09-425038
Record: Court of Registration of the Budapest-Capital Regional Court
Seat: 1037 Budapest, Seregély utca 3-5.
VAT number: 32456792-2-41
E-mail address: support@skillbot.work

Data of the hosting service provider:

Name: Google Cloud EMEA Limited
Registered office: Velasco, Clanwilliam Place, Dublin 2, Ireland
VAT number: IE3668997OH
Contact details: https://about.google/contact-google/

Place of operation of the Service Provider and complaint handling: support@skillbot.work

1. Subject and content of the Service

1.1.

With the help of the Software, the User can produce content created by artificial intelligence (text messages, picture messages, voice messages), the cost of which can be paid in its own payment unit of Skillbot (Credit).
It is an important task for the Service Provider to keep the Software up to date. To this end, the functionalities of the Software are continuously improved.

1.2.

With regard to the use of the Service, two levels of Users can be distinguished: the User subscribing to the Service and paying a Fee for the use of the Service (hereinafter: Subscriber), and the person invited by the Subscriber to use the Service (hereinafter: Invited User). If any provision of the GTC is applicable only to one level of the Users, the Service Provider shall indicate it separately with the appropriate name. If the text of a given provision or point uses the term 'User', the provision shall apply to both the Subscriber and the Invited User.

1.3.

In order to use the Service, the User shall register on the Website, during which he must provide the data specified in Section 3 (hereinafter: Registration). The Registration shall be considered successful if it is confirmed by the Service Provider in an e-mail sent to the e-mail address provided during the Registration (within a maximum of 48 hours).

1.4.

All natural or legal persons and users of legal entities without legal personality are entitled to use the Service and to make a Registration. The scope of User includes the term of consumer. According to Act V of 2013 on the Civil Code (hereinafter: Civil Code), a consumer is a natural person acting outside the scope of his profession or business.

1.5.

With Registration, the system creates the User Account of the User.

1.6.

During the term of the Agreement, the Service Provider shall provide the User with the Service described in Section 1.1. The Service Provider provides the use of the Software owned by it in license form. The Service Provider continuously develops the Software and corrects errors, especially with regard to the technical changes of the related software.

1.7.

During the term of the Agreement, the Service Provider provides support for the use of the Software by e-mail, helps in the use of the Software, and participates in their solution in case of problems. The content and conditions of each service package (hereinafter: Package) are available in the information provided under the "Packages" menu available on the Website and in the Annex 1 of these GTC at any time. Information about Packages forms an integral part of these GTC. The Fees are always shown in HUF and are the gross price of the given Service.

1.8.

Except for the free Starter Package the use of the Service is available for a fee as detailed in these GTC and in the information on Packages. The Service Provider reserves the right to change the fee of the Service and the GTC, provided that the amendment enters into force simultaneously with its publication on the Website.

2. Conclusion, effect and termination of the Agreement between the Parties

2.1.

The scope of these GTC covers all electronic commerce services provided using the Service. The GTC are electronically concluded contracts, the Services are electronically provided services, to which the provisions of the Civil Code and the Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services apply.

Any natural or legal entity is entitled to use the Service if they validly and successfully register on the Website and agrees to be bound by the provisions of these GTC and the Privacy Policy. In the case of a legal entity, only their legal representative with the right of representation or a proxy with a written authorisation is entitled to proceed with regard to the use of the Service.

2.2.

The contract between the Parties is concluded and enters into force upon acceptance and confirmation of the Registration by the Service Provider, with the effective content of the current GCTC and the User Account of the User (hereinafter: Agreement). The Agreement qualifies as a written contract. The data of the Agreement stored in writing are the same as the data of the Registration and the data provided during the given subscription. The User has continuous access to the GTC, which form the content of the Agreement and is valid at the time of concluding the Agreement, on the Website, while the given Registration data are available in their User Account. The Service Provider shall always retain these contractual data in the manner recorded on the Website. The language of the Agreement concluded between the Parties shall be Hungarian and English.

2.3.

The Agreement is terminated:

• upon termination of the Service Provider without legal successor,
• upon termination of the User without legal successor,
• by mutual agreement of the Parties,
• upon termination by either party.

2.4.

The Agreement between the Parties is concluded for an indefinite period of time with settlement taking place on a monthly basis. The Subscriber may terminate the Agreement if the Subscriber has no delay in payment towards the Service Provider. In this case, the Subscriber may request the termination of the Service without justification on the interface of the Software, in his/her own User Account or by sending a written statement to the address of the Service Provider no later than one calendar day before the Effective Date. Termination of this Agreement will also terminate the legitimate use of the Software. In this case, the Service will be terminated from the next Effective Date. In the event of termination of the Agreement, the Service Provider shall not refund the pro-rata Fee for the period remaining until the Effective Date. In case of termination, the Service Provider shall ensure the availability of its Services until the termination of the Agreement (until the Effective Date). If the Subscriber wishes to use the Service again after the termination of the Agreement, he/she must order one of the Packages again. This point is not applicable for the free Starter Package.

2.5.

If either Party seriously or repeatedly breaches an essential obligation under the Agreement, the other Party shall be entitled to terminate the Agreement in writing with immediate effect by unilateral declaration to the other Party. The reasons for extraordinary termination shall be stated by the Parties in the notice of termination.

2.6.

The Service Provider may unilaterally terminate the Agreement with immediate effect, in particular, but not exclusively, if

• the Subscriber
  • is 30 days late in paying the Fee,
  • provide false data during the Registration,
  • allows third parties to use the Software (or other Services) without the consent of the Service Provider (except the Invited Users),
  • substantially violates any provision of these GTC, in particular the provisions of points 8 and 9, and does not terminate the breach of contract within the additional period specified in the notice sent by the Service Provider,
  • engages in conduct or business practices that materially harm or endanger the reputation, business interests or safety of the Service Provider or the Software and does not cease to do so even after the Service Provider has sent written notice.
• the Invited User
  • provide false data during the Registration,
  • allows third parties to use the Software (or other Services) without the consent of the Service Provider,
  • substantially violates any provision of these GTC, in particular the provisions of points 8 and 9, and does not terminate the breach of contract within the additional period specified in the notice sent by the Service Provider,
  • engages in conduct or business practices that materially harm or endanger the reputation, reputation, business interests or safety of the Service Provider or the Software and does not cease to do so even after the Service Provider has sent written notice.

2.7.

In the event of termination of the Agreement for any reason, the Parties shall settle with each other within 15 days of the termination.

3. Registration, subscription

3.1.

No Registration is required to browse the Website.

3.2.

The use of the Services is only available for Users registered on the Website. When filling in the form during Registration, the following data must be provided:

• E-mail address
• Password
• Company name

Users may only provide their own data and, in the case of a legal entity, the real data of the company they represent during the Registration. For successful Registration, the User must accept these GTC and the Privacy Policy by ticking the given fields. By ticking the fields, the User declares that he/she has read, understood, fully complies with all provisions of these GTC and the Privacy Policy, and agrees to be bound by all its provisions.

3.3.

Only the User shall be responsible for the accuracy, up-to-date nature and true content of the supplied data. The Service Provider excludes any liability that occurs in relation to the inaccuracy, typing error in the data supplied on the Website, or from the supply of false data and information. The Service Provider shall not be liable for any problems or errors which can be traced back to incorrect and/or inaccurate data provided by the User. The User shall keep the password relating to the registration in secret and shall carefully manage it. The Service Provider shall not be held liable for any damage which occurs when the User forgets the password, or the password is obtained by any unauthorized person due to any reason not attributable to the Service Provider. The incorrectly recorded data can be changed in the User Account after logging in, as well as by calling the customer service phone number or by sending an e-mail to the central e-mail address.

3.4.

During a subscription, the Subscriber can check or change the contents of the subscription. The Subscriber has the possibility to correct/delete the entered data continuously. Further modification of subscription data is possible at the contact details indicated in these GTC.

3.5.

The Service Provider reserves the right to accept the User's Registration or refuse it without any notification. In this case, the Agreement is not concluded between the Parties.

3.6.

The Registration is valid if it is accepted by the Service Provider and the acceptance has been confirmed by e-mail sent to the User's e-mail address provided during the Registration, in accordance with the provisions of these GTC.

3.7.

After receiving the Registration, but no later than within 48 hours, the Service Provider shall send a confirmation to the e-mail address provided by the User during the Registration, which contains a link through which the User can activate their Registration.

3.8.

The exact description of the Registration process is as follows:

3.8.1.

The User can access the login area (https://skillbot.work/sign-up) by clicking on the Login/Registration button in the top menu bar of the main page (https://skillbot.work) and the registration area (https://skillbot.work/sign-up) by clicking on the "Register" link under the Login button.

3.8.2.

From there, after entering a valid e-mail address (by clicking the Next button), entering the chosen password (minimum eight characters) and name, and after accepting the General Terms and Conditions and the Privacy Policy, the name of the company profile can be entered by clicking the Next button. On the same interface, it is also possible to subscribe to the newsletter of Service Provider.

3.8.3.

After entering the company job name, the registration can be initiated by clicking the Next button.

3.8.4.

The Agreement is concluded when the User clicks on the Activate My Account button in the e-mail sent to the e-mail address specified during Registration with the subject "Confirm your registration" or copies the specified URL into the address bar of the browser and hits the enter key.

4. User Account

4.1.

After successful Registration, the system creates the User's User Account, which contains the data specified in Section 4.2. The Service Provider provides certain functions of the User Account through the Stripe app. In these cases, the User will be redirected from the Software interface to the Stripe application interface, from which the given action can be performed.

4.2.

When using the User Account, the User has the option to:

• For Subscribers:
  • modify the data provided during the Registration
  • enter billing and payment information (available on Stripe)
  • subscribe to a Package (available on Stripe)
  • switch from an existing Package to another (available in Stripe)
  • buy Credit and Workstation (available on Stripe)
  • add an Invited User to the Service (except for the free Starter Package)
  • terminate the Agreement/delete the User Account
  • change Software settings.
• For an Invited User:
  • modify or delete the data provided during the Registration
  • delete a User Account
  • change Software settings.

4.3.

The Subscriber is entitled to invite the Invited Users selected by him to use the Services according to the Package conditions. An Invited User means one Workstation for the Services included in the Package (hereinafter: Workstation).

4.4.

Detailed description of the Package subscription process:

4.4.1.

After logging in, the Packages can be viewed in the Settings/Subscription management/Packages menu item in the menu bar on the left.

4.4.2.

After selecting the Package, Subscriber can set the details of the Package by clicking the Next button. After selecting the number of Workstations, the total monthly fee is displayed on the page.

4.4.3.

The purchase of a Package can be initiated by clicking on the Subscription button. Pressing the OK button in the pop-up window that appears when Subscriber clicks will redirect to the website of the invoicing partner, Stripe.

4.4.4.

The Agreement comes into effect in case of entering the valid card and billing data, after successful payment by clicking on the Payment and subscription button. Stripe will then redirect the User to the Website.

4.5.

Process description for purchasing an extra Workstation:

4.5.1.

It is possible to purchase an extra Workstation when purchasing/changing Package in the Settings/Subscription management/Packages menu item. See: Detailed description of package subscription process. When switching to a lower package, the change will take effect on the next Effective Date.

4.5.2.

It is possible to remove an extra Workstation in the Settings/Subscription management/Workstations menu item: it can be initiated by clicking the Remove button that appears in the box of the extra Workstation User wants to remove, and can be finalized by clicking the Delete Workstation button in the pop-up window. The change will take effect on the next Effective Date.

4.6.

Process description of buying extra Credit:

4.6.1.

Extra Credit can be purchased in the Subscription management/Credit balance menu item by clicking on the Buy credit button.

4.6.2.

The maximum number of Credits that can be purchased at one time is 75,000 credits. The purchase can be initiated by pressing the Buy button that appears in the pop-up window, which will redirect the User to the website of the invoicing partner, Stripe.

4.6.3.

Extra Credits are credited after successful payment after pressing the Payment button. Stripe will then redirect the User to Website.

5. Payment terms

5.1.

Free "Starter" Package: After the successful Registration the Service Provider provides new Subscribers the free Starter Package with 30,000 extra Credits. Information about the Services and functions included in the Free Starter Package can be found under the Packages menu item on the Website. By using the free Starter Package, it is possible to purchase Credits, add a Workstation to a User Account, but the Subscriber can not invite any other User. During the use of the free Starter Package the Subscriber can switch to a Package with a monthly fee at any time. If the Subscriber during the use of the free Starter Package subscribes to a Package with a monthly fee, User may use the Credits included in the Free Package and the Credits provided for free after the subscription, besides the Credits included in the selected Package.

5.2.

The use of the Service (including the use of the Software) – except for the free Standard Package – is subject to the payment of a license fee (hereinafter: Fee). When subscribing to the Package, the Subscriber is obliged to pay the Fee for the selected Package, on a monthly basis.

5.3.

After logging into the User Account and selecting the given Package, the Subscriber will be redirected to the payment interface by clicking on the "Next" button where the User can pay the Fee after entering the billing and credit card information.

5.4.

Online credit card payment is made through an electronic system independent of the Service Provider and operated by the payment service provider contracted with the Service Provider. Online credit card payment is provided by Stripe [Stripe Payments Europe, Ltd. (https://stripe.com/en-hu/privacy)]. Online payments shall be governed by the general terms and conditions of the payment service provider, the card company concerned, the card issuer and the financial institution crediting the amount. The Service Provider does not process the Subscriber's credit card data. The security of credit card payments is guaranteed by SSL protection.

5.5.

The current price list of the Fee of each Package is available at all times on the Website under the Packages menu item.

5.6.

If, despite all the care taken by the Service Provider, an incorrect price is displayed on the interface of the Website, in particular a price of HUF ‘0’ or HUF ‘1’ that is obviously incorrect, e.g. significantly different from the well-known, generally accepted or estimated price of the product, possibly due to a system error, the Service Provider is not obliged to provide the Service at the incorrect price, but may offer to access the Service at the correct price, in the knowledge of which the Subscriber may withdraw from the subscription.

5.7.

The Fee is payable monthly in advance. The due date for payment of the Fee is the Effective Date applicable to the Subscriber's Agreement each month, which is the turn of the month from the date of entry into force of the Agreement specified in Section 2.3 (hereinafter: Effective Date).

5.8.

The Service Provider shall automatically debit the Subscriber's account using the payment data provided by the Subscriber during the Registration every month in advance, on the Effective Date relevant for the Subscriber's Agreement. The payment of the Fee shall be deemed to have been made by the Parties when the amount to be paid arrives on the Service Provider's bank account. The Fee will be charged for the first time after the Subscriber has subscribed to the Package and successfully entered the payment and billing information. At the same time, the Subscriber expressly agrees to be automatically charged the amount of the Fee to his account using the payment details provided. The Subscriber declares that the provided credit card information is valid and that he or she is legally entitled to use the provided credit card. If it is not possible to deduct the Fee because the Subscriber does not have adequate coverage on the specified bank account or for any other reason beyond the Subscriber's interest, the Service Provider is entitled to suspend the Service until the Subscriber pays the Fee. The Service Provider shall not be liable for any damage suffered by the Subscriber resulting from the suspension of the Service. The Service Provider shall inform the Subscriber about the suspension of the Service by e-mail and through the User Account interface. If the Subscriber fails to pay the Fee by the Effective Date following its due date, the Service Provider is entitled to terminate the Agreement with immediate effect. In case of termination, the Service Provider shall permanently delete the Subscriber's User Account and all content available therein.

5.9.

During the term of the Agreement, the Subscriber is entitled to switch from the subscribed Package to another Package. The Subscriber can switch between Packages in the User Account if the conditions applicable to the given Package are met. The conditions for each Package are available in the information item "Packages" in Annex 1 to these GTC and available in the Software from time to time. The change of Package takes effect when the Service Provider confirms it in writing (by sending an e-mail to the Subscriber's e-mail address). If the Subscriber wishes to switch to a Package with a higher Fee offering more functions than the existing Package, the Service Provider will deduct the pro-rata Fee of the higher Fee Package calculated on the sum of the difference between the Fees of the two Packages for the period following the approval of the switching, so after approving the switch of Packages, the Subscriber can immediately use the additional features offered by the new Package. If the Subscriber wishes to switch to a Package with a lower Fee or to the free Starter Package, the Subscriber may use the services of the existing Package for the entire period remaining until the Effective Date, regardless of the date of approval of the Package change. In this case, the new Package will be activated from the next Effective Date, but only if the conditions for switching Packages are fulfilled. If the conditions of the lower Fee Package or the free Starter Package are not met, the Service Provider will inform the Subscriber by e-mail and the Subscriber will continue to be entitled to use the existing Package and pay the Fee specified for this Package.
After the approved Package change, the Subscriber is obliged to pay the Fee for the new Package on a monthly basis under the conditions set out in this clause.

5.10.

The Subscriber will receive an electronic invoice for the successful Payment of the Fee by e-mail and in the User Account within 8 days of the completion of the payment.

6. Credits

6.1.

Each Package comes with a certain number of Workstations and Credits, detailed information about which can be found in Annex 1 or under the "Packages" menu item on the Website. Credit is the currency used in the system of Skillbot, which can be used to purchase content created by artificial intelligence (hereinafter: Credit), which are itemized as follows:

• text messages (send and receive): 1 Credit per character
• messages with image (receiving): 8000 Credits per image generation
• voice messages (sending and receiving): 2 Credits per character

6.2.

In addition to subscribing to each Package, the Subscriber may purchase additional Credits and Workstations in addition to the Credits and Workstations given to that Package. The fees for Credits and Workstations that can be purchased separately by the Subscriber, as well as the detailed conditions for their use are set out in Annex 1 and in the "Credit balance" and "Users" menu items of the Website.

6.3.

The specified number of Credits included in each Package may only be used for one month (from the Effective Date until the next Effective Date), any Credits not used in that month will expire and will be cancelled on the Effective Date. Credits that can be purchased separately by the Subscriber will not expire and will not be cancelled on the Effective Date; these Credits can be used after the Effective Date as well.

6.4.

As a condition of purchasing additional Credits and Workstations and using the purchased Credits, the Subscriber has a subscription valid for one of the Packages for which the due Fee has been paid except for the free Starter Package. If the User Account has been suspended by the Service Provider for any reason set out in these GTC, the Subscriber will not be able to use the separately purchased Credits and Workstations either.

7. Rights and obligations of the Service Provider

7.1.

The Service Provider is obliged to ensure the proper use of the Software for the User during the term of the Agreement.

7.2.

During the term of the Agreement, the Service Provider shall provide the User with modifications and updates to the Software free of charge, which also includes modifications necessary due to changes in legislation or information security. The Service Provider strives to ensure continuous legal compliance however, it does not take responsibility for the compliance of the Software with the law.

7.3.

With respect to the Software, Service Provider does not provide maintenance or support under this Agreement. The Service Provider shall not have any obligations or liabilities in connection with maintenance or support.

7.4.

The Service Provider is entitled to check the data provided to it by the User that is necessary for identification.

8. Rights and obligations of the User

8.1.

After the entry into force of the Agreement and upon fulfillment of the payment obligation, the User is entitled to use the Software.

8.2.

Only the Users are entitled to use their own User Account and the Service available for a fee paid by them. The Users may transfer their rights to use the Software (or additional Services) to third parties only with the prior written consent of the Service Provider.

8.3.

The Users have the right and at the same time the obligation to update their data in their User Account in case of changes, as the system always issues invoices using the data currently available in the User's User Account at the time of issuing the invoice. It is not possible to modify the invoice afterwards.

8.4.

With the subscription and Registration, the Users acquire a non-exclusive, non-transferable, limited access for the duration of the Agreement to use the Software for its intended purposes on any device owned or used by the Users that meets the technical requirements necessary for the use of the Software. Under this, the Users become entitled to use the Software for their own purposes through the access provided by the Service Provider.

9. Content provisions, restrictions

9.1.

During the use of the Software, the User can generate content. In doing so, the User may, for example, enter or upload an audio file, document or text (hereinafter collectively: Input). Based on the Input provided, the Software creates an output, such as an image, text, or audio file, contained in the Software (hereinafter: Output). Input and Output together are User Content (hereinafter: Content).

9.2.

The User is solely responsible for the Input. User may not submit any Input that: (a) contains trademarks or other material protected by third party intellectual property rights, unless User has rights to such material; (b) is intended to create an Output that is substantially similar to a third party's copyrighted work or otherwise a third party's work protected by intellectual property rights, unless the User has appropriate right with respect to such works; (c) contains personal data, unless it complies with all data protection laws and rules applicable to personal data, including providing data protection information and obtaining consent where required; (d) violate applicable law; or (e) violates these GTC.

When using the Software (or other Services), the User is prohibited from providing any Input that in particular, but not exclusively, (i) contains obscene, obscene, violent, harmful to children's development, subpar words, inscriptions, images, (ii) contains pornographic content, (iii) violates good taste, public morality, race, nationality, creed, gender, other rights or legitimate interests of others, (iv) contains religious, ideological or political views, texts or inscriptions that incite hatred, incite controversy or cause widespread opposition or are otherwise offensive, (v) is downloaded from the Internet website or in any other way, (vi) damages the reputation of the Service Provider or another third person, or contains offensive statements or references related to its products and Services, (vii) violates the copyright or personality rights of a third person, (viii) displays any product, service, brand, logo, slogan, etc other than the User's products or services, (ix) encourages the use of substances harmful to health, commits criminal or administrative offences or otherwise contains illegal or prohibited content, (x) contains data, trade secrets, patents and trademarks, statements or displays that are gathered in prohibited manner, (xi) violates the appreciation of natural, historical, scientific and cultural values.

The Service Provider is entitled to disable the User's Input and/or the User Account at any time at its sole discretion if the Input violates the rights of third parties, the applicable legislation or the provisions of these GTC.

9.3.

The User is solely responsible for creating and using the Output and ensuring that the Output complies with applicable law and these GTC. The Service Provider excludes all liability with respect to the Output, including but not limited to warranting that the Output does not violate the rights of third parties or any applicable law.

The Service Provider is not responsible for the adequacy of the Output, i.e. if the Software produces an Output that is unexpected or unsuitable for the User. The Output is not necessarily unique, other Users can create the same or similar Output. The Service Provider does not represent or warrant that the Output qualifies as an intellectual property in accordance with the applicable legislation, which is protected by the applicable intellectual property protection provisions.

9.4.

Furthermore, User shall not use the Content to decompile or otherwise detect the source code or underlying components of the Software models, algorithms and systems, to create, develop, train other competing basic models or other artificial intelligence models of the Software or Content, or to obtain data by means other than those specified in these GTC.

9.5.

User shall not claim in any way or under any circumstances that the Content created using the Software (or any other Service) is man-made.

10. Liability

10.1.

The User is obliged to provide valid data during the Registration, the Service Provider shall not be liable for any damage that occurs due to incorrect or untrue data provided during the Registration.

10.2.

The use of the Software (and other Services) is at the User’s own risk. The Service Provider excludes its liability for any damages arising from the User's activity during the use of the Software (or other Services) or occurring at the time of use, including but not limited to loss of business profits, interruption of business activities, loss of business information and data. The Service Provider's liability for damages may not exceed the amount of the Fee related to the Contract in any case. Furthermore, the Service Provider is not obliged to reimburse the depreciation of the harmed party's property, the lost profit and the costs necessary to eliminate the financial disadvantages suffered by the harmed party.

10.3.

The Service Provider excludes any liability for the behavior of the User. The User is fully and solely responsible for his own behavior, in such a case the Service Provider fully cooperates with the competent authorities in order to detect violations.

10.4.

The User undertakes to indemnify the Service Provider, its directors, agents, employees, partners for any claims, losses or damages related to the use of the Software (or other Services), the Content or violation of the provisions of the GTC.

10.5.

The Service Provider provides the Software and Services on "as is" basis. To the maximum extent permitted by law, Service Provider excludes any warranty that would ensure that the Services and Software

• meets the User's expectations,
• operates smoothly, is accurate, safe or error-free,
• the results obtained from its use are effective, accurate and reliable.

10.6.

Any third-party software, service or other product that the User uses in connection with the Software (or other Service) is subject to the terms and conditions governing that software, service, product, Service Provider does not assume any liability for any third party service, product, software.

10.7.

The User is solely responsible for the accuracy, topicality and truthfulness of the data provided. The Service Provider excludes any liability arising from providing incorrect or invalid of the data provided on the Website or in the Software. The Service Provider shall not be liable for any problem or error in the erroneous and/or inaccurate data provided by the User.

10.8.

With regard to the fact that the Parties use the services of a telecommunications service provider regarding the Service under these GTC, the Service Provider declares that it shall not be liable for any error or interruption in the provision of the Service caused by the problem of the telecommunications service provided by a telecommunications service provider commissioned by either party.

11. Contract concluded outside business premises

11.1.

The Service is considered a contract concluded outside business premises if the User is a natural person. In this case, the provisions of these GTC shall be applied with the deviations and additions included in this section 9.

11.2.

The relations between the Parties is governed by Act V of 2013 on the Civil Code and the provisions of Government Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses.

11.3.

The Parties declare that the mandatory information pursuant to Section 11 of the Government Decree is properly included in these GTC, and the User has received this information by reading the GTC, which he acknowledges by signing the Agreement.

11.4.

During the Registration and by paying the Fee, the Subscriber expressly requests the Service Provider to start providing the Service before the expiry of the deadline for withdrawal period specified in Section 9.5. At the same time, the Subscribers acknowledge that if after the commencement of the Service they still exercise the right of withdrawal under Section 9.5, they shall be obliged to reimburse the related reasonable costs incurred by the Service Provider.

11.5.

Right of withdrawal/cancellation

11.5.1.

The User has the right to terminate the Service without giving reasons within 14 days from the conclusion of this Agreement, if the performance of the Agreement has started.

11.5.2.

The User has the right to terminate the contract by using the model declaration set out in Annex 2. of the Agreement or by means of a clear statement to that effect in a private document of full probative force, which must be sent to one of the following contact details of the Service Provider:
postal address: 1037 Budapest, Seregély utca 3-5.
by e-mail (with signed, scanned version of the declaration): support@skillbot.work

11.5.3.

The User exercises his right of termination within the deadline if the notice of termination is sent before the expiry of the deadline indicated above.

11.5.4.

In case of exercising the right of termination, the Service Provider shall be entitled to the consideration for the service provided until the date of termination, and the part of the consideration that exceeds the value of the service actually provided will be refunded to the User. During settlement, the amount payable by the User pro rata shall be calculated on the basis of the total amount of consideration plus tax. However, if the User proves that the total amount is excessive, the proportional amount shall be calculated on the basis of the market value of the services provided up to the date of termination of the Agreement.

12. Warranty for material defects

12.1.

In the event of defective performance by the Service Provider, the User may enforce a warranty claim for material defects against the Service Provider in accordance with the rules of the Civil Code.

12.2.

Subject to his/her choice, the User may make the following warranty claims:

12.2.1.

User may claim repair or replacement, unless the performance of the chosen remedy for breach of warranty for material defects is impossible or if it would result in disproportionate additional costs to the Service Provider compared to satisfying a different claim for warranty for material defects. If repair or replacement has not been claimed or could not be clamined, the User may request a pro rata reduction of the consideration or, if the User is a consumer, the User may repair or have the defect repaired by someone else at the expense of the Service Provider or, as a last resort , may cancel the Agreement if the Service Provider has not undertaken repair or replacement, within a period appropriate to this obligation, it cannot satisfy the interests of the rightholder, or if the User's interest in repair or replacement no longer exists. An insignificant defect shall not give rise to cancellation, it is the Service Provider's obligation to prove this.

12.2.2.

The User may switch from the chosen remedy for breach of warranty for material defects to another remedy, however, the cost of the switxh shall be borne by the User, unless it was justified or caused by the Service Provider.

12.3.

Following the detection of the defect, the User shall be required to communicate the defect to the obligor without delay, but not later than within two months from the detection of the defect. The User may no longer enforce his warranty rights beyond the one-year limitation period from the performance of the Agreement. In case of consumer the claim of warranty for material defects shall lapse after two year from the time of performance.

12.4.

The User may enforce a warranty claim for material defects against the Service Provider.

12.5.

Other conditions for enforcing warranty rights:

12.5.1.

Within one year from signing this Agreement, there are no other conditions for enforcing the warranty claim other than the notification of the defect, if the User is a natural person (consumer) and proves the valid and effective existence of the Agreement with the Service Provider. After one year from the performance or, if the User is not a natural person, the User is obliged to prove that the defect recognized already existed in the Service at the time of performance.

13. Complaint handling

13.1.

The User may submit any complaints that may arise during the use of the Service at one of the contact details specified in these GTC. The Service Provider's complaint handling is always free of charge.

13.2.

Verbal complaint

The Service Provider shall immediately examine and, if possible, remedy the User's verbal complaint communicated by telephone. If the User does not agree with the method of complaint handling or it is not possible to remedy the complaint immediately, the Service Provider shall record the User's complaint and coordinate with and have its content approved by the User. A copy of the report shall be sent by the Service Provider to the User. Upon receipt, the Service Provider shall examine the complaint and send response with reasoning about its position on the complaint within 30 days of its submission.

13.3.

Written complaint

In the case of a written complaint, the Service Provider shall examine the complaint upon receipt and shall send a written response to the User about the results of the investigation within 30 days after the communication of the complaint. If requested, the User shall be notified electronically by the Service Provider of the results of the examination.

The complaint shall be examined, rejected or remedied by the Service Provider in accordance with the applicable legal regulations.

In its reply letter, the Service Provider shall mention the result of the full investigation of the complaint, the measures taken to remedy the complaint, and in case of rejection, the reasons for rejection. The Service Provider shall provide its information with a clear, comprehensible justification, using simple language, avoiding the unjustified use of legal terminology. The Service Provider shall endeavor to provide a substantive answer to all objections of the User in its reply letter.

Written complaints, including the minutes of complaints made during personal appearances, and the responses thereto shall be archived by the Service Provider for five years. After the retention period, the data carriers (documents) will be disposed of by the Service Provider.

13.4. Legal remedy

If the User's complaint is rejected in whole or in part, or if the deadline specified above for investigating the complaint has expired without result, the User may turn to the following authorities and bodies:

13.4.1. Consumer Protection Authority

If the User is a consumer and notices a violation of his/her consumer rights, he/she is entitled to lodge a complaint with the competent consumer protection authority of his place of residence. Government agencies act as consumer protection authorities. The contact details of the Consumer Protection Authority can be found by clicking here.

13.4.2. Conciliation Board

If any consumer dispute between the Service Provider and the User as a consumer is not resolved during negotiations with the Service Provider, the User as a consumer may turn to the conciliation body competent according to his place of residence and initiate the procedure of the Board, or turn to the Conciliation Body competent according to the registered office of the Service Provider. For the purposes of the rules applicable to the Conciliation Board, a non-governmental organization, church, condominium, housing cooperative, micro, small and medium-sized enterprise within the meaning of a special law who buys, orders, receives, uses, uses goods or is the recipient of commercial communications or offers related to the goods shall also be considered consumers.

Conciliation Board of the Service Provider's registered office:
Conciliation Board attached to the Budapest Chamber of Commerce and Industry
Address: 1016 Budapest, Krisztina krt. 99.
Mailing address: 1253 Budapest, P.O.:10.
Telephone number: (1) 488-2131
Fax number: (1) 488-2186

The contact details of further Conciliation Bodies are set out in Annex 3.

If it is not possible to settle the dispute by one of the above methods or other negotiated means, the User may turn to court.

13.4.3.

The User may also propose resolving the complaint concerning any product or service purchased online in the form of out of court settlement, within the framework of an online dispute settlement procedure. The online dispute settlement may be proposed on the following website; the same website also contains detailed information on the option and conditions of online dispute settlement.

14. Contact

14.1.

During the performance of the Agreement, the Parties shall cooperate with each other to the best of their knowledge. The Parties shall send each other written notifications related to the Agreement to the address indicated herein:

• From the User: Contact data provided by the User during Registration and recorded in the User Account.
• From the Service Provider: e-mail: support@skillbot.work

15. Final provisions

15.1.

If the Service Provider is unable to fulfil its obligations under the contract due to its own fault, it shall notify the User immediately, in a verifiable manner. After notification of this, the Service Provider shall not be liable for any failure to provide the Service. For the period up to the restoration of the Service, you are not obliged to pay the Fee or are entitled to a refund of the proportional portion of the Fee already paid.

15.2.

The Parties declare that the Agreement and these GTC contain all rights and obligations, in addition, they have not assumed and did not wish to establish any other rights and obligations towards each other, this is the entire agreement of the Parties.

15.3.

The Parties agree that all facts, circumstances and statements that are relevant for the conclusion of the contract form part of the Agreement or the GTC, and do not wish to settle any other issues.

15.4.

The level of security of the Website operated by the Service Provider is adequate, its use does not impose any risk, however, the Service Provider recommends the User to take the following precautions: use virus and spyware protection software with an up-to-date database, install security updates for the operating system. The use of the Website presupposes that the User is aware of the technical limitations of the Internet and accepts the possibility of errors inherent in the technology.

15.5.

The Service Provider is not responsible for any damage that may occur due to connection to the Website. The Users are obliged to protect their computer and the data contained therein.

15.6.

The Service Provider does not submit to the provisions of any code of conduct.

15.7.

The Parties shall make every effort to settle any disputes through negotiations. If it is not possible to settle the dispute through negotiation, the Parties submit to the proceedings of the court having jurisdiction and jurisdiction pursuant to Act CXXX of 2016 on the Code of Civil Procedure to settle all disputes arising in connection with the legal relationship concluded between them under the Agreement.

15.8.

The Parties agree that that in the event of any question, claim, dispute or litigation related to the Agreement, the Hungarian law shall prevail. In matters not regulated in the GTC, the provisions of the Civil Code and other relevant Hungarian legislation shall prevail.

Budapest, 10/09/2024

Annex 1

Our pricing and payment terms are available at our pricing page. If you agree to a subscription price, that will remain your price for the duration of the payment term; however, prices are subject to change at the end of a payment term.

Annex 2

Withdrawal statement (sample)

(fill in and return only in case of intention to withdraw from the contract)

Addressee:*

I, the undersigned, hereby declare that I exercise my right of withdrawal/cancellation in respect of the Agreement for the following Service(s): *

Date of receipt: *

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s): (only in case of declaration on paper)

Beget

Annex 3

Contact details of conciliation boards

Conciliation Board of Baranya County
Address: 7625 Pécs, Majorossy Imre u. 36.
Phone number: (72) 507-154; (20) 283-3422
Website address: www.baranyabekeltetes.hu
E-mail address: info@baranyabekeltetes.hu; kerelem@baranyabekeltetes.hu

Conciliation Board of Borsod-Abaúj-Zemplén County
Address: 3525 Miskolc, Szentpáli u. 1.
Postal address: 3501 Miskolc Pf. 376.
Phone number: (46) 501-090
Website address: www.bekeltetes.borsodmegye.hu E-mail address: bekeltetes@bokik.hu

Conciliation Board of Csongrád-Csanád County
Address: 6721 Szeged, Paris krt. 8-12.
Phone number: (62) 554-250/118 extension
Website address: www.bekeltetes-csongrad.hu
E-mail address: bekelteto.testulet@csmkik.hu

Conciliation Board of Fejér County
Address: 8000 Székesfehérvár, Longwalk tér 4-6.
Phone number: (22) 510-310
Website address: www.bekeltetesfejer.hu
E-mail address: bekeltetes@fmkik.hu

Conciliation Board of Győr-Moson-Sopron County
Address: 9021 Győr, Szent István út 10/A.
Phone number: (96) 520-217
Website address: www.bekeltetesgyor.hu/hu; www.gymsmkik.hu/bekelteto
E-mail address: bekeltetotestulet@gymskik.hu

Conciliation Board of Hajdú-Bihar County
Address: 4025 Debrecen Vörösmarty u. 13-15.
Phone number: (52) 500-710; (52) 500-745
Fax Number: (52) 500-720
Website address: www.hbmbekeltetes.hu
E-mail address: bekelteto@hbkik.hu

Conciliation Board of Pest County
Address: 1055 Budapest, Balassi Bálint utca 25. IV. floor 2.
Postal address: 1364 Budapest, Pf.: 81
Phone number: (1) 792-7881
Fax Number: (1) 792-7881
Website address: www.panaszrendezes.hu; www.pestmegyeibekelteto.hu
E-mail address: pmbekelteto@pmkik.hu